About LuxStore
LuxStore is built for buyers who want a clean, reliable, and premium shopping experience. We focus on transparent listings, secure checkout, and fast delivery across Pakistan. Whether the product is stocked by us or fulfilled through a partner, our goal stays the same: a smooth purchase and strong after-sales support.
Browse Categories, check Deals, or see New Arrivals.
Dispatch time
24-48 hours
Coverage
Pakistan (major cities)
Support
WhatsApp + Email
Checkout
Secure payments
Our story
LuxStore started with a simple goal: make online shopping in Pakistan feel premium, reliable, and easy. We kept the design clean, the policies clear, and the experience fast.
Built for Pakistani buyers
Pakistan has a growing demand for premium products, but buyers often face problems like unclear listings, poor support, and uncertain delivery. LuxStore was designed to solve those issues with a cleaner shopping journey and stronger support.
In-stock and partner fulfillment
We offer a mix of in-stock items and partner-fulfilled products (dropshipping). For every product, we aim to share accurate information, clear expectations, and reliable tracking. If you ever need help, the Contact page is the fastest route.
We care about long-term trust
Instead of chasing volume, we focus on consistent quality. This means better listings, better support, and an experience that feels premium from browsing to delivery.
Explore New Arrivals, check Deals, or browse the full Shop.
What we stand for
These values guide product listings, pricing clarity, packaging, delivery, and after-sales support.
Need help choosing?
Tell us your budget and preferences. We will recommend the best options.
Contact supportAuthenticity first
We focus on trust and long-term customer satisfaction. Clear details, verified items, and honest listings.
Premium experience
Clean packaging, fast communication, and a UI built for confidence. Shopping should feel simple and premium.
Secure payments
Checkout is protected with gateway security and fraud checks. High-value orders may have extra verification.
Fast delivery in Pakistan
We prioritize quick dispatch and reliable couriers, with tracking updates so you always know where your order is.
How we ensure quality
Our process is designed to reduce surprises and increase confidence.
Listing review
We ensure product details, pricing, and photos match what we are selling. No vague listings.
Condition checks
We check visible condition, packaging, and what is included (box, papers, accessories) when applicable.
Final dispatch verification
Before shipping, we re-check the order items and pack securely for safe transit.
Support + tracking
After dispatch, tracking is shared and support stays available for delivery updates or return requests.
Support hub
All support resources in one place. For direct help, use Contact.
Contact us
The fastest way to reach us. For orders, refunds, returns, partnerships, or product inquiries.
Support center
Find help topics, policies, and quick answers for common questions.
Track order
Check the status of your delivery using your order information.
Shipping policy
Delivery timelines, courier coverage, and how insured shipping works.
Returns & refunds
Return window, eligibility rules, and refund processing steps.
Warranty
What is covered, what is not, and how to claim warranty support.
FAQ
Quick answers: payments, COD availability, product condition, and order issues.
Order issues?
Frequently asked questions
Quick answers for faster decisions.
Do you sell original products only?
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Yes. We aim to keep LuxStore a trust-based platform with careful checks, clear listing details, and reliable support.
Do you have both in-stock and dropship items?
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Yes. Some products are stocked by us, and some are fulfilled via partners. The goal is the same: clear delivery expectations and reliable support.
How fast do you ship in Pakistan?
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Many orders dispatch within 24-48 hours depending on product availability and verification. Delivery time varies by city and courier coverage.
Can I pay cash on delivery (COD)?
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If COD is available, it appears at checkout. For high-value items, we may require advance payment or confirmation for security reasons.
How do returns work?
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Returns depend on product eligibility. Please review our Returns page, and contact support to start a return request within the allowed window.
Do you offer customer support on WhatsApp?
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Yes. Use the Contact page for the fastest response. You can also use Support Center for policy questions.
Ready to explore LuxStore?
Browse categories, compare products, and checkout securely. For help, reach us from the Contact page.